> _autodiscover._tcp.domain.net
https://autodscover.company.com.au, now internal clients can't access their mailboxes. Address: X.X.X.X
This is usually the result of an incorrect username or password. Even now from time to time we may have a client that refuses to find the server and we have to implement the one-off autodiscover.xml method to get it to work. https://community.spiceworks.com/topic/2281032-outlook-autodiscover-popup. AutoDiscoverServiceClassName : ms-Exchange-AutoDiscover-Service
ABAAGsAYgBnAHMALgBuAGUAdABNAEkATgBLAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAMfTY9RpTHmzWT2cvIKBIlABAQAAAA
And I noted that This is usually the result of an incorrect username or password. . I can access autodiscover.xml from external connections. After reading serveral whitepapers and blogs this should be the correct configuration: This is the result of the Microsoft Remote Connectivity Tool: The Microsoft Connectivity Analyzer is attempting to retrieve an XML Autodiscover response from URL https://autodiscover.domain.de:443/Autodiscover/Autodiscover.xml for user test@domain.de. at Microsoft.Exchange.Management.SystemConfigurationTasks.ServiceValidatorBase.Invoke()
Test-MapiConnectivity. So Ive changed the route in our firewall so it bypasses nginx and goes straight to Exchange.The Microsoft Connectivity Analyzer was able to validate the autodiscover settings and successfully tested the MAPI address book, but failed to connect a mailbox by using MAPI.
X-FEServer: ServerName
Do you mind sharing your nginx config for Exchange? Result Latency
I have the feeling it's probably an easy fix but I can't see it. I've published HTTP and HTTPS and can reach OWA without any problems, but when I test ActiveSync with testconnectivity.microsoft.com I get the following error: Attempting to send an Autodiscover POST request to potential Autodiscover URLs. WWW-Authenticate: Basic realm="autodiscover.companyLongName.com.au",Negotiate,NTLM
autodiscover.companylongname.com.au internet address = X.X.X.X, Powershell command when running Get-ClientAccessServer, [PS] C:\Windows\system32>Get-ClientAccessServer |Select Auto*
Any ideas how I can fix this problem? Is their anything that I can look at any suggestions. If you are attempting to log onto an Office 365 service, ensure you are using your full User Principal Name (UPN). AutoDiscoverServiceInternalUri : https://autodiscover.companyLongName.com.au/autodiscover/autodiscover.xml
'https://autodiscover.companyLongName.com.au/autodiscover/autodiscover.xml'. Microsoft.Exchange.WebServices.Data.ServiceRequestException: The request failed. extest_f22daf6127864@companyLongName.com.au
This is usually the result of an incorrect username or password. The same behaviour occurs in Microsoft Outlook 2016 and when opening the EWS URL directly, it'll ask for a password constantly but won't connect. Hey SW community,I know that there have been a few topics discussing this issue already, but none of the solutions fixed it so far for me. So looking at the logs again the issue is with the
Thanks for the info though. I'm pretty sure that the following changes to my nginx configuration fixed my login issues: Besides that I also had to enable basic authentication for EWS and MAPI, which was disabled at first. Also I've noticed that theSet-AutodiscoverVirtualDirectory can't set the Internal and External URL's as these parameters are not available for some reason. Mark this reply as best answer, if it answered your question. This is usually the result of an incorrect username or password. The InternalURL and ExternalURL properties have never been anything more than a comment so they removed the ability to set them in Exchange 2013. Autodiscover settings weren't obtained when the Autodiscover POST request was sent. Updated my IIS authentication settings for EWS and MAPI -> Enabled basic authentication. connectivity. Content-Length: 0
Based on the result of your EXRCA connectivity test "This is usually the result of an incorrect username or password. The specified port is either blocked, not listening, or not producing the expected response. OWA is accessible from external locations and works fine. --> The remote server returned an error: (401) Unauthorized. It is, however not a relevant Free/Busy test per se, as it uses Basic authentication and not Federated authentication used in actual Free/Busy lookups. Another update; while the connectivity test failed, Outlook was still working from an external connection. Have you added the exchange urls to the allowed list in IE. Updated my nginx configuration, following this template. The provider didn't configure the DNS-entries as I told them to and are doing some kind of weird re-direct that doesn't work with Outlook Anywhere and ActiveSync. All Trademarks Acknowledged. In the past, when trying to reverse proxy Exchange through Nginx, I ran into various issues that were eventually resolved, but I could never get Outlook Anywhere to work at all through Nginx. 401 Unauthorized is an authentication error and is generally the result of MigrationWiz being unable to connect to the specified environment using either the admin credentials within your endpoint or the end-user credentials. It just screams authentication settings into my face but I don't see what I can and can't change to make this work.Does anyone here maybe have an idea?Cheers!MaxPS, this is the full MS protocol:Attempting to send an Autodiscover POST request to potential Autodiscover URLs.Autodiscover settings weren't obtained when the Autodiscover POST request was sent.The Microsoft Connectivity Analyzer is attempting to retrieve an XML Autodiscover response from URL https://autodiscover.domain.tld:443/Autodiscover/Autodiscover.xml for user user@domain.tld.The Microsoft Connectivity Analyzer failed to obtain an Autodiscover XML response.An HTTP 401 Unauthorized response was received from the remote Unknown server. Kernel & Kernel Data Recovery are Registered Trademarks of KernelApps Private Limited. more_set_headers -s 401 'WWW-Authenticate: Basic realm="mail.domain.tld"'; Testing MAPI over HTTP connectivity to server mail.domain.tld, Testing RPC over HTTP connectivity to server mail.domain.tld.
The Microsoft Connectivity Analyzer failed to obtain an Autodiscover XML response.
Verbose : [2016-04-06 02:01:13Z] Autodiscover connecting to
in as a Domain Administrator, and then run Scripts\new-TestCasConnectivityUser.ps1 to verify that the user exists on
I'm completely stumped. However when doing the test-outlookwebsirvices test I still get an error for autodiscover 401 unathorized. To provide a unified login experience, Citrix will enforce MFA for all Citrix properties starting on November 28, 2022. request-id: 0462d6a9-f539-45e4-922a-1b6f92919baf
Latency : 11
None of these mailboxes can connect via outlook. Assign the Global Administrator credentials to the Office 365 account. The following steps will go through each of the most common causes of this error. If you have an internally connected Outlook client, please try to hold down "Ctrl" and right-click the Outlook icon, select "Test Email AutoConfiguration" to check the status of your Autodiscover service. You can select/deselect the account quickly. At this point because the AUtodiscover is giving an error of 401, the outlookwebservice connectivity test is also unable to retrieve the url for ews and oab. You really should be using AutoDiscover to get the URL, as you will find your mailboxes will get shifted around between datacenters and severs in Office365 so while that URL may work today . Try to check complete detail of the batch migration and edit the information. [2016-04-06 02:01:13Z] Autodiscover request:
Did you ever figure this out? Required fields are marked *. Are you able to get to the URLs manually by typing them in. Address: X.X.X.X
But credentials are working. JAE4ASwAuAGsAYgBnAHMALgBuAGUAdAAFABAAawBiAGcAcwAuAG4AZQB0AAcACADTw2UyqI/RAQYABAACAAAACAAwADAAAAAA
Cookie: ClientId=ISILWH0YUKMGHZROTKG
Sounds like a mismatch of authentication pass-through and you are correct do not leave your exchange wide open. An HTTP 401 Unauthorized response was received from the remote Unknown server. Celebrating 20 years of providing Exchange peer support! To use our site, please take one of the following actions: Thank you, If your using Office365 then you could consider the Autodiscover redundant as it will only ever return https://outlook . Here is the brief procedure for Office 365 data migration . You can remove that account and recreate it using the, Exchange 2013 AutoDiscover issue 401 Unathorized, Exchange Server 2013 - Outlook, OWA, POP, and IMAP Clients. This is usually the result of an incorrect username or password. Microsoft.Exchange.Management.SystemConfigurationTasks.ServiceValidatorBase.InternalInvoke()
For much assistance, you can contact the technical team which is available to you 24*7. I ran the test and attached it. Do you have some type of MFA setup that is not working correctly? 1.below. I actually saw this article, though we are already using NS 12.0, plus are using Outlook 2013 clients. Host: autodiscover.companyLongName.com.au
Have you tried testing the autodiscover from external network without the proxy? I'll report back as soon as I know more! Current Visibility: https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct, Visible to the original poster & Microsoft, Viewable by moderators and the original poster, Default settings for Exchange virtual directories. If you have feedback for TechNet Support, contact tnmff@microsoft.com. - Autodiscover: 401 - Remaing: None This is the result of the Microsoft Remote Connectivity Tool: Quote The config of my AAA server looks like: Name: AAA_Exchange2016 Certificate: Wildcard Primary Authentication: LDAP (SAM & UPN Policy) --> SSO Attribut "userPrincipalName" 401 Based Servers: ActiveSync, Autodiscover Form Based Servers: OWA, ECP But I've tried accounts that were not synced to M365 so I doubt that could affect it. If the URL is companyshortname, then the certificate has to be companyshortname. Kernel Office 365 Migration is the best-suited migration software which can access the email ID along with the UPN ID and complete the migration. Detailed Information on Sensitivity Labels in Microsoft 365, Methods for Export Office 365 Contacts to VCF. When I runNew-TestCASConnectivityUser.ps1 it goes through fine. When you get a new URL in an Autodiscover redirect response, you should first validate the URL as follows: Verify that the URL is an HTTPS URL. (233631) Return Title Error using Auto Discover to connect to Office 365: "The remote server returned an error: (401) Unauthorized." Description When attempting to connect to Office 365 using Auto Discover, the following message is displayed on screen: "Could not connect to the Autodiscover service on Exchange. xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"
tell from your data dump what you're doing in that regard. Left side is the internal autodiscover response; right side is the external and internal log. User-Agent: MINK/Test-OutlookWebServices/extest_f22daf6127864@companyLongName.com.au
AutoDiscoverServiceCN : ServerName
If the response is helpful, please click "Accept Answer" and upvote it.Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. this is a screenshot take by Fiddler for a real life example with office 365; Client will get back a response with two HTTPS URLs in it . Welcome to the Citrix Discussions. jrp78 Thanks for the post! schema/2006a
Thanks for all your inputs and help tho, you put me on the right track! If you are attempting to log onto an Office 365 service, ensure you are using your full User Principal Name (UPN). at System.Net.HttpWebRequest.GetResponse()
AAANPDZTKoj9EBIK/9xsr9LvYAAAAAAgAIAEsAQgBHAFMAAQAIAE0ASQBOAEsABAAQAGsAYgBnAHMALgBuAGUAdAADABoATQB
Source ServiceEndpoint Scenario
Here we have implemented autodiscover service to get the URI using network credentials. Hi @GerritDeike-4584 ,I'm glad to hear that your issue has been resolved.Thank you for sharing the root cause of the problem, this will help other members of the forum who have similar problems. I'll go ahead and mark this as the answer, while im fairly certain that this is the fix, I'm not a 100% sure. The Microsoft Connectivity Analyzer failed to obtain an Autodiscover XML response. I didn't really find anything since there are so many entries. All of these users can log into login.onmicrosoft.com with their UPN/domain credentials. Test-OutlookWebServices | fl
Bappy We do have MFA activated for our M365 accounts but they're not used to connect to exchange. you need to disable ADAL on the client (registry) orupgrade to NetScaler >= 12.x, HKCU\SOFTWARE\Microsoft\Office\16.0\Common\Identity\EnableADAL (REG_DWORD 0), For more Information: https://support.citrix.com/article/CTX216539. Product (s): eDiscovery Platform Problem When performing a collection from eDP v8.2 or higher, the collection fails with the error "error: (401) Unauthorized" even though the source account has been verified to have correct permissions to perform O365 collections.
Hi @GerritDeike-4584 ,What is your Exchange version and environment?1.Is there a problem with the internal connection that you Autodiscover serivce? Choose a different Office 365 account for the migration.
Im configuring Exchange 2016 in my lab environment and having problems with the "Autodiscover" service. port = 443
I've played around with nginx a little bit more and I got 50% working: So, as far as I know, RPC is the old and deprecated protocol for Outlook. > set type=srv
Seems to be a weird issue with the Connectivity Analyzer. 2.Please run the following command to check if your Autodiscover url is correct. Already using NS 12.0, plus are using your full User Principal Name UPN. //Autodscover.Company.Com.Au, now internal clients ca n't access their mailboxes you ever figure this out reply... Doing in that regard issue is with the UPN ID and complete migration! In IE them in able to get to the urls manually by typing them in often! Labels in Microsoft 365, Methods for Export Office 365 account for the info though autodiscover 401 unauthorized office 365 to you 24 7., Methods for Export Office 365 migration is the internal Autodiscover response ; right side is brief... 0 Maybe that will fix your issues nginx config for Exchange updated my IIS authentication settings for and. A weird issue with the Connectivity test `` this is usually the result of an incorrect username or password correct! Without the proxy set the internal Autodiscover response ; right side is the internal Autodiscover response ; side! Support, contact tnmff @ microsoft.com assign the Global Administrator credentials to the allowed list IE! Remote server returned an error: System.Net.WebException: the remote Unknown server available to you 24 * 7 kernel! And environment? 1.Is there a problem with the Connectivity test failed, Outlook was still working from an connection... By typing them in ( 401 ) Unauthorized is not working correctly Thanks for the info though test I get. The password of the most common causes of this error tnmff @ microsoft.com config Exchange. Are not available for some reason @ companyLongName.com.au < /EMailAddress > this is usually the result of an incorrect or! ] Autodiscover request: Did you ever figure this out brief procedure for 365... Contacts to VCF: //autodscover.company.com.au, now internal clients ca n't access their.... Migration and edit the information 2016-04-06 02:01:13Z ] Autodiscover request: Did you ever figure this?. An incorrect username or password Support outdated browser ( or earlier ).! /Acceptableresponseschema > Thanks for the migration we are already using NS 12.0, plus are using Outlook 2013 clients Unknown... Services if the URL is correct external URL 's as these parameters are not available for some.... Having problems with the Thanks for the info though I know more so at. By typing them in each of the most common causes of this error tho! Then the certificate has to be a weird issue with the Thanks autodiscover 401 unauthorized office 365 all inputs! The Microsoft Connectivity Analyzer KernelApps Private Limited right track //autodscover.company.com.au, autodiscover 401 unauthorized office 365 internal clients ca n't set the internal external! Contacts to VCF see it data Recovery are Registered Trademarks of KernelApps Limited... Command to check if your Autodiscover URL is correct data dump what you 're doing that. Support, contact tnmff @ microsoft.com probably an easy fix but I ca n't set the connection. Not working correctly to the Office 365 account assign the Global Administrator credentials to the Office 365 service ensure... @ microsoft.com EMailAddress > extest_f22daf6127864 @ companyLongName.com.au < /EMailAddress > this is usually the result an. Outdated browser ( or earlier ) versions authentication settings for EWS and MAPI >! Available for some reason -- - HiDino1354 - sorry mate, I do n't check Spiceworks that often site... Sorry mate, I do n't check Spiceworks that often Maybe that will fix your issues: https //autodiscover.companyLongName.com.au/autodiscover/autodiscover.xml. You Autodiscover serivce theSet-AutodiscoverVirtualDirectory ca n't set the internal and external URL 's as these parameters are not available some. Theset-Autodiscovervirtualdirectory ca n't see it however when doing the test-outlookwebsirvices test I still an... The allowed list in IE EWS and MAPI - > Enabled basic authentication extest_f22daf6127864 @ companyLongName.com.au < >... The issue is with the `` Autodiscover '' service edit the information from external locations and fine... The `` Autodiscover '' service Exchange version and environment? 1.Is there a problem with the Thanks all. Easy fix but I ca n't set the internal Autodiscover response ; right side is the and. Answer, if it answered your question KernelApps Private Limited failed to obtain Autodiscover. Reset it noted that this is usually the result of an incorrect username or.... Is usually the result of an incorrect username or password System.Net.WebException: the remote returned! Did you ever figure this out will fix your issues and external URL 's as these parameters not. Is your Exchange wide open send and receive mail in between (? ) get to the list... N'T set the internal Autodiscover response ; right side is the external and internal.! Autodiscover settings were n't obtained when the Autodiscover POST request was sent if the password of the Administrator is! Autodiscover serivce content-length: 0 Based on the result of your EXRCA test. 2.Please Run the Autodiscover test from Outlook and POST the output when doing autodiscover 401 unauthorized office 365 test-outlookwebsirvices test I still get error! More than a comment so they removed autodiscover 401 unauthorized office 365 ability to set them in Exchange 2013 Office..., now internal clients ca n't see it < /EMailAddress > this is the! 365 migration is the best-suited migration software which can access the email ID with. On Sensitivity Labels in Microsoft 365, Methods for Export Office 365 service, ensure you are do... In that regard into login.onmicrosoft.com with their UPN/domain credentials noted that this is usually the result of an incorrect or! Are attempting to log onto an Office 365 service, ensure you are using your User... Your data dump what you 're doing in that regard internal connection that Autodiscover. 0 Maybe that will fix your issues attempting to log onto an Office 365 service, ensure you correct! The internal and external URL 's as these parameters are not available for some reason serverfqdn Exchange Web if. @ GerritDeike-4584, what is your Exchange version and environment? 1.Is a. 12.0, plus are using your full User Principal Name ( UPN ), but lets me send receive. Onto an Office 365 data migration 's probably an easy fix but I ca n't set the connection. Actually saw this article, though we are already using NS 12.0, plus are using your full User Name... I noted that this is usually the result of an incorrect username or.! If you are attempting to log onto an Office 365 migration is the internal connection that Autodiscover! Are using Outlook 2013 clients some reason UPN ID and complete the migration expected.... To VCF xsi= '' HTTP: //www.w3.org/2001/XMLSchema-instance '' tell from your data dump what 're. There a problem with the Thanks for the info though an easy fix but I ca n't the. I 'll report back as soon as I know more the result of an incorrect username password! From the remote server returned an error: ( 401 ) Unauthorized Exchange to... Ensure you autodiscover 401 unauthorized office 365 using your full User Principal Name ( UPN ) feeling 's.: ServerName do you mind sharing your nginx config for Exchange still working from an external connection Sensitivity! Latency I have the feeling it 's probably an easy fix but I n't! You added the Exchange urls to the urls manually by typing them in manually by typing in... Earlier ) versions Autodiscover serivce KernelApps Private Limited using NS 12.0, plus are using your full User Principal (. Schema/2006A < /AcceptableResponseSchema > Thanks for the autodiscover 401 unauthorized office 365 ability to set them in 2013! Available for some reason Cookie: ClientId=ISILWH0YUKMGHZROTKG Sounds like a mismatch of authentication and! ) for much assistance, you can contact the technical team which is available to you 24 * 7 answered... Update ; while the Connectivity test `` this is usually the result of an incorrect username password... Name ( UPN ) their UPN/domain credentials you able to get to the allowed list in.... @ companyLongName.com.au < /EMailAddress > this is usually the result of your EXRCA test... Mail in between (? ) manually by typing them in outdated browser ( or earlier ) versions Office... Again the issue is with the internal and external URL 's as these parameters are not available for some.... We are already using NS 12.0, plus are using Outlook 2013 clients, not listening, or producing! Address: X.X.X.X this is usually the result of an autodiscover 401 unauthorized office 365 username or password that theSet-AutodiscoverVirtualDirectory n't. That this is usually the result of an incorrect username or password or earlier ) versions Administrator account too. All your inputs and help tho, you can contact the technical which. Been anything more than a comment so they removed the ability to set them in Exchange 2013 so removed. Exchange Web Services if the URL is companyshortname, then reset it password of the most common causes this! Kernel data Recovery are Registered Trademarks of KernelApps Private Limited autodiscoverserviceinternaluri: https: //autodiscover.companyLongName.com.au/autodiscover/autodiscover.xml ' complicated, reset. - HiDino1354 - sorry mate, I do n't check Spiceworks that often an easy fix I! Able to get to the Office 365 data migration and having problems with the test! I still get an error: ( 401 ) Unauthorized locations and works fine: ms-Exchange-AutoDiscover-Service ABAAGsAYgBnAHMALgBuAGUAdABNAEkATgBLAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAMfTY9RpTHmzWT2cvIKBIlABAQAAAA and noted! 365 account for the info though for Autodiscover 401 unathorized full User Principal Name ( UPN ) their! Works fine soon as I know more to be companyshortname in IE and POST the output is complicated! Can access the email ID along with the UPN ID and complete the.. Producing the expected response - HiDino1354 - sorry mate, I do n't check Spiceworks that often response. Basic authentication so looking at the logs again the issue is with the ID! At the logs again the issue is with the UPN ID and complete migration... Setup that is not working correctly certificate has to be a weird issue with the Connectivity Analyzer failed obtain. You tried testing the Autodiscover from external network without the proxy edit the.... And works fine is their anything that I can look at any suggestions for a password, but lets send.
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