3. how to weigh the potentially damaging effects of turning a blind eye to this contemporary time theft (by a minority of staff) against managing the considerable risks attached to introducing surveillance measures which may compromise your organisational values by implying staff members are unprofessional and potentially seeking to commit illegal acts. Learn more about our use of cookies: cookie policy, The impact of social media at the workplace, the UKs Advisory, Conciliation and Arbitration Service (ACAS). Social media had the smallest impact on the radicalization processes of far left and single-issue extremists in the PIRUS data. Gathering evidence to support the report of misuse is critical, for example, if the reports are based on what the employee has posted online, screenshots of the posts will be required. Building. Reduces Employee Relations Negative Impact of Social Media on Business Indeed, information concerning an organizations operational strategies is crucial and thus it should be kept secret (Guerin, 2011, p.260). Individuals have a right to privacy, and there are legal provisions that protect this right. Describing the status quo for many companies, a PwC report notes that: Organisations have strong controls in place for email but few apply the same rigour to new methods such as enterprise social networks and social media.. This is because some irresponsible employees could use the social sites to influence the behavior of other employees or leak information to the wrong individuals. Full usage of social media at the workplace is recommended by experts as well because it helps in reducing the boundaries, and disparities and helps in creating skills as well as knowledgeable workers. Social media use in the workplace may simultaneously contribute to productive behaviors (task-oriented and relationship-building) as well as unproductive behaviors (deviance) at work. platforms in workplace have negative impact on the efficiency and productivity of. We utilize security vendors that protect and This essay on The Impact of Social Media within the Workplace was written and submitted by your fellow Social media could make you psychologically unhealthy. Plus, you can employ a social media manager to check internet use at the workplace. Interestingly, this study also shows that, where employers have an at-work social media policy, staff are 10% less likely to use social media for personal reasons while on the job, as well as 9% more likely to use social media to help solve work problems. It is also important to consider the diversity among the users of the sites. The Impact of Social Media within the Workplace. Candidates are more likely to apply for jobs if the company presents a positive presence online, assisting companies beat the current war for talent. The usage of social media in the recruitment and hiring process has had a big impact. Second, it should consider how it and its employees use social media for the company's business objectives. 4. Simplifying business. She left a full-time communications job in 2017 to start her own business, Kelsey Jean Creations, and works closely with a number of clients, including media companies, associations, and websites, on their editorial, communications, and design needs. Similarly, employees should be send proper and meaningful information. Social media is a great equalizer that allows for large-scale discourse and an endless, unfiltered stream of content. In recent months, several US states have already enacted legislation which mirrors the GDPR. Thus, this study conducted a literature review to identify the types of social media used by employees at the workplace and its impact on the employees' productivity at the workplace. Web. Home Blogs The Impact of social media in the workplace. Studies show that the use of social media greatly reduces one's attention span. Limited monitoring of illegal activity may be allowable in some circumstances. Communication. There may be a breach if an employee shares a picture of their laptop screen which has open documentation on social channels such as Instagram stories. Nevertheless, most include a blanket clause in their employment contracts to the effect that workplace surveillance may occur. Data shows the correlation between social media use and herd mentality, pushing people . An article published by the Pew Research Center states that "34% of people use social media while at work to take a mental break from their job, 27% of people use it to connect with friends and family while at work, 24% use it to . Facebook alone has 1.49 billion users and LinkedIn's community is growing month on month, with the latest figures coming in at 380 million users. Such activity remains a feature of the modern working landscape in the digital age, where the primary issue has become online access for private purposes during working hours. Privacy of the employees at a given workplace should be given priority when using social media. Patel, J. According to social capital theories, social media facilitate knowledge transfer. Abstract: Today, individuals communicate easier and faster due to accessibility of the Internet. Notes on Computer Security. Observing the organizational values and codes of conduct will enable the employees to operate smartly towards the realization of the companys objectives. The access to such information by unauthorized parties such as competitors of an organization would be very detrimental to the realization of the objectives of the company. Belgium The Effects of Social Media on the Workplace. . This trend can affect communications among managers, employees and job. The Impact of Social Media in the Workplace . A US study of the dual effects of social media in the workplace supports the view that it may simultaneously contribute to productive behaviors (task-oriented and relationship-building) as well as unproductive behaviors (deviance) at work., And drawing upon Expectation Discomfort Theory (EDT) and Channel Expansion Theory (CET), this research also demonstrates how intense usage of this particular communication medium may enhance an individuals ability to use social media for different purposes (good and bad).. Looking beyond the repercussions for a generation born on social media, these platforms remain an essential way for marketers to reach their audiences. (2009). for Monitoring and Record-keeping Purposes) Regulations (2018) and, of course, the European Convention on Human Rights (ECHR)/Human Rights Act 1998. For today's employees, social media use is a part of life. 7. They might also begin to see their co-workers as friends, which can increase their satisfaction in coming to work every day. (2020, January 13). Social media breeds a group of employees who become attention seekers. A social media policy can be developed for inclusion in an employee handbook, which states the business stance on social media in the workplace. Communicating with other companies and experts. The first, a 2009 study of US companies conducted by Robert Half Technology, showed that 54 percent of employers imposed a total ban and only 10 percent permitted the unlimited and unrestricted personal use.. 92% of surveyed businesses find that these communication tools provide an advantage to their business. 50% of employees already post about their company online. Whilst employee advocacy on social media channels can help to promote the company, some employers may take the stance of ensuring personal life and company life remain separate. It contains thousands of paper examples on a wide variety of topics, all donated by helpful students. Additionally, social media use allows the employees to take short breaks throughout the day, which can actually boost productivity. Here are some stats according to PW Research about employee's purpose of using social media at workplace : 34% of the employees use it to take a mental break from their job. Similarly, non-profit organizations also have a lot of stuff to communicate to their stakeholders, while employees of such organizations also have a lot to share among themselves. Businesses have always exploited new technologies to enhance their performance and output. work .Minor commercial landlords want to evaluate the latent undesirable. The employee should be invited to an investigation meeting to discuss the alleged inappropriate conduct and the manage will gather all other evidence. Companies can also include stipulations for using social media in the workplace, such as keeping usage to a minimum or restricting usage to outside of normal working hours i.e., lunchtimes, breaks, before and after work. Social media has had an increasing significance in enhancing effective communication among members of an organization. For many, the most severe adverse consequence of social media in business will be melancholy and anxiety, including concerns about COVID-19, job security, and other family members. Yet these technologies have also reframed the workplace, and usually presented employees with an opportunity for small-scale private gain at their employers expense: a source of free pens, the chance to make and receive private phone calls, check on real-time sporting updates, and more. If you are not going by the rule book, it may strike you at any moment. Unfortunately, occasionally how an employee presents themselves on social media may not align with the business values or company culture. Facebook has had a significant subscription recently, with a figure of over 500 million users by 2010 (Lyncheski, 2010, p.32). In-House Legal is the information portal of the European Association of Company Lawyers (ECLA) and provides news and background analysis on developments affecting the work of company lawyers across Europe. People are bragging about everything under the sun. The reach of social media is ever-expanding and there might be hardly any workplace in the digital age which has not been influenced from its magnetic appeal. Reduces Confidentiality and Image of the Company 4. 2. IvyPanda. Copyright 2022 - IvyPanda is operated by, The Impact of Social Media within the Workplace, Workplace Privacy and Employee Monitoring, Ethical considerations while using social media, Sandra Wilsons Hurt People Hurt People, The Hurt Locker (2008) by Bigelow Kathryn, Polluted Indian River Lagoon Hurts the Local Economy, The Hurt Locker: When There Is Nowhere Else Left to Run, Social Media and Privacy: The Dangers and Privacy Issues, Computer Viruses: Spreading, Multiplying and Damaging, Wilders Department Store Organizational Change, Business Transformation for Competitive Advantage, Management Information System in Business. Social media fulfills many roles within an organization's communications plan, including: Marketing. Social media in the workplace can also have a positive impact, check out the examples below; Showing staff appreciation and retention Recognising employees' work on social media helps them to feel valued and appreciated. 1. This complementarity improves team and employee performance. For several years now, I have been working as a human resource manager in a multinational corporation. Due to the ease of Internet connections and access in the workplace, organizations can enhance business operations and employee communications by having their own inter-office social media platforms. 3 Social Media at Work Studies that have been carried out in relation to social media and the workplace have found mixed results. Social media gives people an escape into the digital world. However, the use of social media in the workplace toes a fine line. Work-oriented and socialization-oriented social media are complementary resources. First, it needs to address how employees use social media for their personal, non-company use. In France, similarly bound by the new EU regulations, the Labour Code is informed by case law, and any internet connection provided by an employer is deemed to be solely for professional business use during working hours. 3 min read. View a sample policy here. 1. A social media policy can detail what the employer deems to be an appropriate manner for employees to conduct or portray themselves on social media channels. Losing Privacy at the Workplace 5. Whilst universally acknowledging an employer should be able to rely upon staff to honour their contractual obligations, and accepting employees have a right to some workplace privacies, different jurisdictions have invariably adopted their own nuanced perspectives when addressing the problems posed by social media access at work. Therefore, when it comes to creating a social media policy for the workplace, take a good look at the pros and cons of its use. In a test, heavy social media users found it more difficult to shift focus between tasks than those who used the platforms moderately. When co-workers have stronger personal relationships, they often work more efficiently as a team. Such activity will be subject to the EUs General Data Protection Regulation (GDPR), as well as the (updated) Investigatory Powers (Interception by Businesses etc. Nevertheless, disciplinary sanctions are only likely to be enforceable where there is serious misconduct, though serial low-level abuse may sometimes be accepted as evidence that sanctions are warranted. Even though social media affects every aspect of OB in organizations, it has huge effects on communication and time management. Diversity in the workplace: Boon or distraction? Increase in Productivity. Web. It resulted in a 1.5 percent decrease in productivity. They include Facebook, MySpace, Opera, Yahoo, Twitter, Livejournal, Classmates, Myblog, and Linkedln among others (The Arabian Affiliate, 2011). These connections could lead to new client signs up or referrals. Disclaimer:We do not make any warranties about the completeness, reliability and accuracy of the information provided on this website. A further study by the Pew Research Centre (2016) found that staff used social media during work hours for many purposes, the top four reasons being: to take a mental break from work (34%), to contact family and friends (27%), to develop their professional network (24%) and to help solve work problems (20%). The aim of this research is to study the impact of social media on work performance in creating value at work. A survey from 2012 showed that employees spend an average of 1.5 hours a day at work, on social media. The company may then use this as a training tool going forward. This can help a great deal to curb the excessive internet usage. Employers are often interested in checking if the employees are doing a good job (Privacy Rights Clearinghouse, 2011). Ethical concerns should also be exhibited by the employers. The survey asked Americans who are employed full- or part-time about eight different ways they might use social media while on the job and found that: 34% ever use social media while at work to take a mental break from their job. They lose 13 percent of total productivity. Web. Therefore, moral values and ethical considerations need to be observed, as they affect the effectiveness of such communication. (2020, January 13). Moreover, the use of a hardware-based firewall can also improve on the security (Yale University, 2009). If an issue of misuse of social media has been reported, managers will need to commence a full investigation. info@ecla.eu 13 January. 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